Posts Tagged ‘red herring’

The great RefWorks Group Code red herring

Posted on November 3rd, 2010 by Paul Stainthorp

Red herring @ Lowestoft, SuffolkWe’re getting another spate of queries across the desk, and sent to, from students who are confused (understandably) about the procedure for logging in to RefWorks or Write-N-Cite when presented with an unhelpful and baffling ‘RefWorks login center‘ screen asking for a ‘Group Code’.

That ‘Group Code’ is a red herring. We don’t use a Group Code for RefWorks at the University of Lincoln.

So, how do you log in to RefWorks / WnC from this screen? Here’s a step-by-step guide… (N.B. these steps assume that you haven’t logged into RefWorks this way before. If you’ve already followed this procedure in the past from your current computer, you’ll probably find you can skip some of the stages.)

  1. Step one: within the ‘RefWorks login center’ screen, look below the ‘Group Code’ box and click on the link to ‘Athens users’. (If you can’t see that link, then WnC has probably been incorrectly installed on your home computer. Try un-installing it, then re-install from this link – making sure you choose the correct version of WnC for your operating system and version of MS Office.)
    Screenshot of the RefWorks login center
  2. Step two: you will be directed to a ‘RefWorks Athens Authentication Point’ screen – look below the main Athens username & password box, and click on ‘Alternative login’.
    Screenshot of the RefWorks Athens Authentication Point
  3. Step three: you will be taken to an Athens ‘Find your organisation’ screen. You should be able to use this screen to search for the University of Lincoln, and click on the resulting link.
    Screenshot of the Athens find your organisation screen
  4. Step four: click on the link to ‘Go to the University of Lincoln login page’, and – if you are off campus – enter your University network\accountID and password.
    Screenshot of the Athens go to the University of Lincoln login page

That’s it! if you follow those four steps, you should be correctly logged into Write-N-Cite, or into RefWorks itself (you’ll often have to follow this login process when you’re importing search results into RefWorks from other databases or search engines on the open web).

If you’re totally new to Write-N-Cite and can’t even find it on the University desktop (it’s a little well-hidden, we know!!!), here’s a link to even more step-by-step instructions, plus a video to help you get started.