Posts Tagged ‘Portal’

No Portal

Posted on September 7th, 2012 by Paul Stainthorp

No Portal!

Now that the Library website is live, we need to start referring all students and staff to the new website and not to the University Portal for information about the Library’s services. We need to all-but-remove the word Portal from our vocabulary when we’re talking to students*.

*N.B. I’m only talking about the Library here. Other parts of the University still use the Portal as a vehicle to communicate with students – and even more so with staff, although the whole Portal (University-wide) is due to be replaced with an updated SharePoint system by 2014.

Most Library content on the Portal is now available in some form on the new website. Library Portal content has been replaced by messages redirecting users to the new site. Library Portal sites have been hidden from the main Portal navigation (but permissions have been left in place, so that links from other sites to our Library Portal pages go somewhere meaningful.

  • A small number of Library Portal sites still need to be moved across to the new site (or ditched entirely and not replaced): we’re working through these.
    1. Copyright
    2. Help guides
    3. Regulations
    4. Repository Steering Group
    5. Services for students with disabilities
    6. SPSS licence codes
    7. Using other libraries
  • The Databases site on the Portal (which until now we’ve referred to as the “e-Library”) is a special case – this will stay in place for a while longer, until we can replicate it using (probably) LibGuides.
  • We’ll also continue to use the Portal for our Library Staff Pages (i.e. as a staff intranet and store for staff documentation). We hope to move this content to the ‘new’ SharePoint/Portal in 2014-
  • I’ve updated all the links to the Library from the Portal home page (https://portal.lincoln.ac.uk/), so that they point to our new site. Similarly, links on the University’s corporate website (http://www.lincoln.ac.uk/home/campuslife/libraryservices/) have been updated.
  • Links to our services on the front page of the library catalogue (HiP)—which are stored in an XML/RSS file—have been updated so that they match (…ish) the top-level navigation options of the new website.
  • We still need to look at our presence on Blackboard. We’ll continue to use Blackboard to offer specific, teaching-and-learning-focused services to students and staff.
  • All of these changes (and the recent introduction of EZproxy) means we need new, updated guidance on authentication for our users – we’re working on a LibGuide specifically to address authentication problems.

Redirecting users away from the Portal

Posted on August 24th, 2012 by Paul Stainthorp

Examples of the kind of redirection messages we’ll start adding to the University Portal, in place of old site content, to direct users to our new website.

Screenshot of the Portal

New Library website is live!

Posted on August 24th, 2012 by Paul Stainthorp

Our new Library website is now finally live at: http://library.lincoln.ac.uk/

Screenshot of the new Library website - home page

(Or www.library.lincoln.ac.uk works just as well.)

This is the Library’s new ‘home’ on the web, and the place where we’ll link to all of our other new services. From now on, we’ll start referring all students and staff to the new website and not to the Portal for information about the Library. Information on the Portal will be gradually phased out of existence. Initially we’ll replace the content on the Portal with links to the new website, before eventually removing the Portal sites entirely. The whole Portal (University-wide) is due to be replaced by c.2014.

We’ll continue to use Blackboard to offer specific, teaching-and-learning-focused Library services to students and staff.

Because of this change, our library catalogue has been relegated to a new web address: http://catalogue.library.lincoln.ac.uk/ – automatic redirects are in place for existing links to catalogue records from Blackboard, etc. There’s also a prominent image displaying a link to the catalogue, on the new website home page.

The new site runs on the University of Lincoln’s WordPress ‘blogging’ platform, which is useful for far more than just blogging. Many thanks to all the people in the Library and ICT services who have worked so hard in putting the new site together, in particular: Adele Beeken, Andrew Beeken, Alex Bilbie, Debbie Clarvis, and Simon Tompkins.

We intend that this site will be subject to constant development and improvement, and we need to hear all of your comments about the design and/or content – please use the feedback form in the bottom-right of the new website.

Banners advertising the new Library website

Posted on August 21st, 2012 by Paul Stainthorp

A banner image promoting the forthcoming new Library website has been added to the library catalogue:

Screenshot of the library catalogue

…the Portal:

Screenshot of the Portal

…and Blackboard:

Screenshot of Blackboard

The end of an authentication era: goodbye “AVAILABLE ON CAMPUS ONLY”

Posted on August 3rd, 2012 by Paul Stainthorp

For as long as I’ve worked in the Library at the University of Lincoln, a significant minority of electronic resources have only been available to use on library PCs, on campus. They allowed no Athens or other Portal login, and were authenticated solely by the IP addresses of the university’s computer network.

Like a red cross on the door of a plague victim, we marked these resources with the subtle message “AVAILABLE ON CAMPUS ONLY“. You might have noticed the bold, and the red, and the BOLD RED ALL CAPS!!!, just in case you were in any doubt about the awfulness.
Available On Campus Only
Fig 1. The horror… the horror…

Thanks to our new EZproxy service, the last of these messages has been consigned to the dustbin. All University of Lincoln library electronic resources are now available irrespective of your location*. On the odd occasion, off-campus access might still be a little bit more troublesome than on-campus, but we’re working hard to eradicate these differences next.

Here’s a selection of the e-resources that are newly accessible off campus for the first time:

The Portal and e-journals A-to-Z have been updated with access to these resources via EZproxy.

(Technical note: links from the University Portal to e-resources via EZproxy have a special format:

https://login.proxy.library.lincoln.ac.uk/login?url=…

…instead of:

http://proxy.library.lincoln.ac.uk/login?url=…

This allows EZproxy to inherit the authentication session of the Portal and pass the user straight through to the e-resource, without their having to log in again.)

EZproxy has also now totally replaced our previous, home-grown proxy tool, LibResProxy (http://libresproxy.lincoln.ac.uk/). LibResProxy was a CGI proxy application which mimicked IP-based on-campus authentication. This service is no longer being used for access to any library resources, and it will shortly be switched off. So no more screens like this one:
Screenshot of LibResProxy

*Oh, all right: there’s always the odd awkward exception. There are a couple of streaming video services that, for licencing rather than technical reasons, are only available to view in the UK (BoB National) or in the Library itself (the BFI’s Screenonline). But let’s not allow them to spoil the moment.

Rationalising multiple lists of e-resources (ERM)

Posted on June 25th, 2012 by Paul Stainthorp

As an offshoot of our discovery (Find it at Lincoln), authentication, and library website projects, we’re trying to impose a little bit more order on the various lists of electronic resources we present to users – aiming at a single version of the truth.

For historical reasons, users can browse several different lists of e-resources at Lincoln:

  1. The ‘e-Library‘ page on the University Portal
  2. A list of packages on the e-journals A-to-Z
  3. Resources available through the MyAthens portal
  4. Other (minor) authentication systems, each listing its own subset of resources

Frustratingly for our users (and for slightly obsessive-compulsive librarians like myself), no one of these lists exactly corresponds with any other. Each one includes a slightly different set of resources. For example, looking at a Venn diagram of resources listed on two platforms only – the e-Library and electronic journals A-to-Z:

Screenshot comparing two lists of e-resources

  • The e-Library contains 163 distinct resources (usually referred to as “databases”). 106* of them also appear on the e-journals A-to-Z: but there are 57, mostly non-bibliographic, resources on the e-Library which aren’t on the A-to-Z. I kind of expected this.
  • Conversely, the A-to-Z contains 162 packages (including a number of titles which don’t form part of a package). 112* of these are reflected on the e-Library, but there are 50 A-to-Z packages which aren’t on the Portal. This was less expected, and is more worrying!
  • The name given to a resource on one platform doesn’t necessarily correspond to the name given to the same resource on the other platform.
  • We use a Google Spreadsheet to [try and] keep tabs on this mess.
  • *The reason why only 106 resources on the e-Library correspond to 112 packages on the A-to-Z is that one “database” can be represented by a number of packages. For example: the Portal lists “JSTOR” as a single resource, whereas the A-to-Z lists three separate packages: JSTOR Arts & Sciences I, …Arts & Sciences II, and …III.

Drop in the other two platforms which list e-resources, and the Venn diagram will look something more like this:

Screenshot of a Venn diagram of e-resource platforms

Rationalising these various lists has to be a way toward better e-resources management, and we need to get to a stage where we present only one version of the truth at our users. As part of the ‘Find it at Lincoln‘ project, we’ll be re-populating the A-to-Z knowledgebase from scratch, reviewing our acquisitions/ERM procedures along the way. And for our new website, we’re looking for better ways of presenting lists of resources than the current e-Library page on the Portal.

Side note: it’s possible to use the MS Excel =Match function to compare two lists of resource names that nearly, but don’t exactly, correspond. Formula is:

  • =MATCH(“*”&LEFT(<value in native list>,12)&”*”,<foreign list array>,0)

What did I do before I could blog?

Posted on December 12th, 2011 by Paul Stainthorp

I wrote my first blog post in February 2007 (in PebblePad, later exported into WordPress for the sake of “historical completeness“). Before then, I used to write things (visits, conferences, training events, etc.) up in MS Word documents and circulate them internally using our SharePoint Portal. I happened across a batch of them from c.2004-2006 (so they’re in no way current). It was interesting to see how things have changed in the past five years; but also how many issues are still ‘live’.

  1. Jorum training and outreach tour (May 2006)
  2. Macromedia Flash training course (August 2004)
  3. NEYAL Annual Members’ Meeting (June 2006)
  4. UKeiG workshop – quick report (plus scanned notes; July 2006)
  5. Visit to the LSE (July 2004)

Electronic Resources Librarian: priorities 2011/2012

Posted on November 17th, 2011 by Paul Stainthorp

I’ve had a useful meeting with my new boss to agree my priorities for the next 12 months of development work in the Library. Here are my top 4, in order of importance.

  1. Discovery selection & implementation;
  2. JISC Orbital project (0.3FTE) – based mainly in CERD until March 2013;
  3. Possible JISC-funded Jerome follow-on work;
  4. Development of the Lincoln Repository – working closely with the Library Institutional Repository Officer (BJ), the Research & Enterprise Office + the subject librarians on the following areas:
    • Metadata workflow and service development
    • Advocacy/training
    • Building a “Research Showcase”
    • CRIS-like development, bibliometrics, and supporting the REF
    • Developing staff profiles on the University’s website
    • E-theses
    • Helpdesk integration (…possibly)

The following are projects—part of the current Library I.T. strategy—that I’ll contribute to but probably won’t lead, and/or work that’s going on in the background that I need to stay abreast of:

  1. Reading list development (project);
  2. Authentication (project);
  3. Participation in various JISC working groups as well as UKCoRR and LISN;
  4. Working with the Acquisitions team on new team rôles/areas of work;
  5. Monitoring and guiding e-resource management (ERM), authentication, and responding to user problems (this area of work will be looked after day-to-day by the Library (E-resources) Assistant (EV), supported by other staff, as part of the cover for my JISC project work);
  6. Supporting the subject librarian for technology in a review of the Library’s presence on the University Portal;
  7. Supporting the subject librarians in promoting and supporting the use of RefWorks 2.0;
  8. Supporting the HELS in administering copyright/digitisation services and the use of Blackboard.
  9. Initiating a new CALM user group.
  10. Co-ordinating LIG (the Library Innovation Group).
  11. Participating in the work of LNCD.

G’won then: what have I forgotten about?

E-resources and the Portal: choosing the correct account prefix on Windows 7 computers

Posted on October 21st, 2011 by Paul Stainthorp

I’m getting an increasing number of queries from students with PCs and laptops running Microsoft Windows 7, who are having problems logging in to electronic resources via the University Portal.

When the user first tries to log in to a page under https://portal.lincoln.ac.uk/, the username field, by default, already has a user account prefix filled in (for example “USER-PC\“). This is incompatible with the Portal login which requires a username prefix of network\

(I’m calling it a “user account prefix”, but that’s almost certainly not the official Microsoft terminology for it.)

To get around this problem, the user has to click on the link to ‘Use another account‘, then enter the complete Portal username in the format: network\accountID, plus their normal University password. This will allow them to log in to the Portal and access any e-resources.

Screenshot of a Windows 7 login box

If their computer insists on automatically trying to log them in using their ‘local’ user account, they may first have to tell Internet Explorer to delete both cookies and saved passwords (under Tools > Internet Options), then try the Portal / Athens login page again.

How to get out of trouble in SharePoint 2003

Posted on July 12th, 2011 by Paul Stainthorp

I don’t blog about Microsoft SharePoint much. (SharePoint 2003 is the technology behind the University of Lincoln’s Portal system.) But here’s a useful tip I’ve found: sometimes, when I’m editing a SharePoint Content Editor web part using the HTML source editor, I make a mistake – this tends to completely freeze the Portal site, and I often can’t even get back into the source editor to correct my mistake.

When this happens, I use a special SharePoint “Manage Web Part” page which lists all the web parts in that site. I can then delete the offending web part containing my botched code, and start again.

For a Portal site with the URL:

  • https://domain/name1/name2/name3/default.aspx

The shared “Manage Web Part” page can be accessed at:

  • https://domain/name1/name2/name3/_layouts/1033/spcontnt.aspx?pageview=Shared&url=%2Fname1%2Fname2%2Fname3%2Fdefault%2Easpx

It’s a useful hack. SharePoint 2003 says: “Use this page to close Web Parts on your page, restore defaults to Web Parts, or delete Web Parts from your page. The following Web Parts are on your page. To modify the page, select one or more Web Parts and then select an action.